Lead360Support

Ask360 Piece Studio Guides

Build governed Pieces, validate revisions, test in Arena, publish immutable versions, and update consumers deliberately.

18 articles
How this fits into Lead360Explore Ask360 Piece StudioUnderstand the commercial operating model behind versioned Ask360 roles.
Lead360 workflow mapAsk360 Piece Studio Guides
  1. 01

    Build a Piece from a reviewed role template or deliberate custom setup.

  2. 02

    Bind exact capabilities, resources, memory, and workflow versions.

  3. 03

    Validate and test representative scenarios in Arena.

  4. 04

    Publish, migrate consumers, audit changes, and roll back deliberately.

A visual overview of the verified workflows covered by the Ask360 Piece Studio Guides collection.

About this collection

Use these guides to build, test, publish, and govern Ask360 Pieces

Ask360 Piece Studio defines the governed operating contract behind a bot. A Piece combines role identity, behavior, selected model, business context, capabilities, exact resource choices, safety settings, memory bindings, connectors, automations, and consumer assignments in a versioned revision.

Draft revisions can be validated and tested in Arena before publishing. Publishing creates an intentional immutable version, while consumer updates, migrations, deployment history, and rollback remain explicit. Piece Studio does not silently widen permissions or activate an automation simply because a draft was generated.

What you can accomplish

  • Build a Piece from a reviewed role template or deliberate custom setup.
  • Bind exact capabilities, resources, memory, and workflow versions.
  • Validate and test representative scenarios in Arena.
  • Publish, migrate consumers, audit changes, and roll back deliberately.

Continue learning

Articles

Build, Test and Publish an Ask360 PieceBuild and test an internal, versioned Ask360 Piece for this exact sub-account.Build an Ask360 PieceCreate a draft Piece through Identity, Capabilities, Business data, Behavior, Safety, and model selection.Configure Piece identityDefine the internal role, audience, purpose, ownership, and boundaries that make an Ask360 Piece understandable and testable.Configure Piece capabilitiesSelect the exact Lead360 tools and supported operations an Ask360 Piece can propose or use for its approved role.Configure Piece business dataBind approved connectors, business resources, reviewed memory, and live data paths to the exact Piece draft that needs them.Configure Piece behaviorWrite clear instructions for how an Ask360 Piece should reason about its role, communicate, use sources, and handle uncertainty.Configure Piece safetyDefine prohibited behavior, sensitive-data handling, escalation, and confirmation expectations for an Ask360 Piece.Choose a Piece modelSelect supported model settings for the Piece role, test them with the same scenarios, and treat model changes as revision changes.Validate a Piece revisionRun structural and policy checks on an Ask360 Piece draft before relying on Arena evidence or publication readiness.Test a Piece in ArenaRun realistic synthetic-customer scenarios against an exact Piece revision without creating live Contacts or customer activity.Certify a Piece in ArenaEvaluate required scenarios for an exact Piece revision and preserve review evidence before publication or controlled consumer use.Publish a Piece versionTurn a reviewed Piece revision into an immutable published version after validation, Arena testing, and required approval.Update a Piece consumerMove a bot, automation, chat widget, or other supported consumer to an approved Piece version through an explicit controlled change.Review Piece versions and audit historyCompare draft revisions, immutable published versions, deployments, reviewers, and recorded changes for an Ask360 Piece.Roll back a Piece deploymentReturn a supported Piece deployment or consumer to a prior compatible published version without rewriting version history.Preview and apply Piece migrationsInspect required configuration or schema changes before applying a supported Piece migration to a draft or managed resource.Bind a Piece to a workflowReview supported workflow candidates and attach an approved Piece version to the exact automation or consumer that needs it.Website Piece setupConnect reviewed pages from a published Lead360 Site to an unpublished Website Piece draft.