Tiffany Ask360 kit overview

What the Tiffany kit is

Tiffany combines four governed Pieces in one employee kit: Front Desk for website chat, Lead Response for SMS and email campaigns, Automation Concierge for the Customer App, booking, and payments, and Operations for private Team Room work.

Designed for a destination sub-account

The package is a reusable starting point for customer app, website chat, campaigns, booking, payments, and operations. It creates a new Ask360 employee and a draft Piece in the selected destination. It does not connect to the source account or inherit the source business data.

Inside Lead360, the imported structure brings the related Piece, playbook, connector, memory, learning, and approval concepts into one reviewable employee profile. This gives the destination team a consistent starting point while keeping every business-specific decision under its own control.

Product focus

The official package carries Tiffany Operations as the portable employee Piece and documents the three customer-facing Pieces as separate role references. It contains no Meta Ads requirement, customer data, source credentials, or active schedule.

How Tiffany helps

Tiffany is designed to turn authorized destination evidence into reviewable support, growth, and operational work. The employee should explain what it found, identify missing evidence, separate facts from recommendations, and stop for approval before a live effect.

• Review customer app engagement beside campaign, booking, membership, purchase, and revenue evidence.
• Answer website, SMS, email, and Customer App conversations with the Piece assigned to that surface.
• Ask for an appointment time, hold the slot for up to 96 hours, offer deposit or full payment, and book after payment succeeds.
• Identify membership, catalogue, offer, lead-response, or campaign opportunities and prepare approval-ready work.

Pieces and channels

Tiffany Front Desk, generation 3

Website chat for service guidance, availability, and payment-secured booking.

Tiffany Lead Response, generation 5

SMS and email campaign conversations, follow-up, and payment-secured booking.

Tiffany Automation Concierge, generation 3

Customer App conversations, appointment selection, deposit or full payment, and booking after payment.

Tiffany Operations, generation 2

The internal Piece included in the portable kit for Team Room reporting, recommendations, campaigns, approvals, and learning.

What the public package includes

The public package includes one internal channel requirement, 4 connector requirements, 0 plugin requirements, 13 generic playbooks, 1 fresh Learning Collection definition, 16 reusable memory folders, proactive schedule settings that import disabled, and one draft internal Piece.

Public-safe structure only

• No source tenant memory files or learning observations.
• No provider credentials, tokens, account IDs, private URLs, contact details, or source tenant identifiers.
• No active schedules, automations, channels, campaigns, messages, payment actions, or advertising changes.
• No destination resource mapping. The administrator must choose every account, app, calendar, campaign, channel, workflow, and business resource.

Download the Tiffany kit

Download the file only from lead360.io. Keep the filename and checksum together so the destination administrator can verify the archive before upload.