SupportCreate and use Memory Sets
Build an immutable subset of exact reviewed Memory Brain revisions and bind it to the Piece or bot that needs that knowledge.
How this fits into Lead360Explore Ask360 memory and learningSee how reviewed business knowledge supports exact roles and client boundaries.- 01
How Lead360 helps
- 02
Before you begin
- 03
Complete the workflow
- 04
Understand the key controls
How Lead360 helps
A Memory Set packages selected reviewed file revisions into a stable knowledge subset. Because its contents are immutable, reviewers can identify exactly what a Piece or bot was allowed to use even after Memory Brain receives later revisions or snapshots.
When to use this workflow
Use a Memory Set when a consumer needs a controlled subset of stable reviewed knowledge rather than the complete available Memory Brain state.
Before you begin
Start with the exact sub-account and the smallest set of permissions, records, and resources required for the task.
- Make the required revisions reviewed and available.
- Define the consumer role and minimum knowledge scope.
- Keep current operational values in live Lead360 tools.
Complete the workflow
Follow the steps in order and stop when a required resource, permission, review, or approval is missing.
- Open Memory Brain and choose Memory Sets.
- Create a set with a clear purpose and owner.
- Select exact reviewed file revisions from the available snapshot.
- Review the final manifest and create the immutable set.
- Bind it to a Piece draft or supported bot, then test expected and excluded questions.
Understand the key controls
Immutable membership
A Memory Set does not absorb later file revisions automatically. Create a new set when approved contents change.
Subset by design
The set can include only the files needed by one role, reducing irrelevant retrieval and exposure.
Not a live filter
Learning Collections are live saved filters. A Memory Set is an immutable reviewed revision list.
Confirm the result
Do not rely on a success message alone. Confirm the saved state and any live effect in the product area that owns the final record.
- Review set identifier, owner, file count, revision identifiers, and checksums.
- Confirm the consumer references the intended set.
- Test that excluded topics are not supplied through this binding.
Troubleshooting
A new file revision is missing
That is expected for an immutable set. Review and release the revision, then create and bind a new Memory Set.
Searchers call it a Live Set
Lead360 has no separate Live Sets feature. Use Memory Sets for immutable reviewed subsets and Learning Collections for live saved filters.
Frequently asked questions
Does a Memory Set update automatically?
No. It preserves exact reviewed revisions. Create a new set and draft binding for changed knowledge.
What is the difference between a Memory Set and a Learning Collection?
A Memory Set is an immutable list of reviewed file revisions. A Learning Collection is a live saved filter over eligible learning by category, scope, and history window.
Continue with Lead360
Use this workflow in Lead360
Put this guide into practice with a 14-day free trial of Lead360 Pro early access, or continue learning through the related collection.