SupportHow Campaigns work
Create and manage campaign links and customer experiences in this sub-account.
How this fits into Lead360Explore the white label platformDeliver branded customer experiences and campaign destinations for client businesses.- 01
How Lead360 helps
- 02
Choose the campaign experience
- 03
Understand what gets created
- 04
Create with Ask360
How Lead360 helps
Lead360 Campaigns organizes a customer-facing promotion or experience across its content, audience, dates, destinations, and results. Teams can coordinate related app, QR code, reward, and communication work while keeping consent and publication decisions visible.
When to use this area
Use Campaigns when a marketing initiative needs a named workspace, controlled audience, customer destination, active period, and measurable outcome.
Before you begin
- Define the offer, audience, start and end dates, and success measure.
- Confirm required landing pages, app content, catalogue items, rewards, and tracking.
- Review consent, suppression, promotion terms, and regional communication requirements.
Choose the campaign experience
- Standalone creates its own campaign page and supports public, form-gated, campaign-login, or secure-invite access.
- Customer App-connected campaigns reuse the shared app login and branding.
- Choose a template that matches the offer, event, service, product, intake, or landing-page goal.
Understand what gets created
- Every campaign gets a primary link and an access method.
- Standalone and hybrid campaign pages are saved as drafts and are not published by this help flow.
- Status and visits in the table describe the current campaign; Open and Check-In links are separate customer destinations.
Create with Ask360
Ask360 can list the live campaigns or prepare one named campaign with its template, access method, promo copy, dates, and optional slug. It shows one Accept or Decline review card, creates no automation or messages, and never publishes the campaign page.
Confirm the result
A completed How Campaigns work workflow should be visible in the product area that owns the final record. Use these checks before relying on the result or moving to the next customer-facing step.
- Preview every customer-facing destination on mobile and desktop.
- Test links, QR codes, eligibility, dates, and redemption behavior.
- Confirm analytics and channel delivery after launch without using raw counts as proof of business impact.
Troubleshooting
A campaign is visible at the wrong time
Check status, timezone, start and end timestamps, app publication, and cached customer views.
Results do not match expectations
Review audience rules, delivery evidence, destination tracking, attribution windows, and duplicate events.
Frequently asked questions
What should I confirm before using How Campaigns work?
Define the offer, audience, start and end dates, and success measure. Confirm required landing pages, app content, catalogue items, rewards, and tracking. Review consent, suppression, promotion terms, and regional communication requirements. Start with a small, reviewable change whenever the workflow can affect customers, money, published content, or shared records.
How does Lead360 help with How Campaigns work?
Lead360 Campaigns organizes a customer-facing promotion or experience across its content, audience, dates, destinations, and results. Teams can coordinate related app, QR code, reward, and communication work while keeping consent and publication decisions visible.
Continue with Lead360
Use this workflow in Lead360
Put this guide into practice with a 14-day free trial of Lead360 Pro early access, or continue learning through the related collection.