SupportDownload an Ask360 kit
Preview and export a portable .ask360 archive with either memory structure or complete reviewed memory files.
How this fits into Lead360Explore Ask360See how Pieces, memory, channels, playbooks, learning, and kits work together.- 01
How Lead360 helps
- 02
Before you begin
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Complete the workflow
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Understand the key controls
How Lead360 helps
Kit export packages an approved bot configuration into a checksum-protected archive while removing live tenant identifiers, credentials, and source resource bindings. The administrator chooses whether to include only memory structure and guides or complete reviewed memory files.
When to use this workflow
Use export after the source bot and its resources have been reviewed for reuse, backup, distribution, or migration.
Before you begin
Start with the exact sub-account and the smallest set of permissions, records, and resources required for the task.
- Confirm ownership and distribution rights for every included file and instruction.
- Review bot capabilities, effect policies, playbooks, automations, Learning Collections, proactive settings, and optional Piece.
- Choose the minimum memory mode required by the destination.
Complete the workflow
Follow the steps in order and stop when a required resource, permission, review, or approval is missing.
- Open the intended Ask360 bot profile.
- Select the kit download or export action.
- Choose structure-only memory for a reusable blueprint or complete memory for approved reviewed files.
- Review the generated manifest and README content.
- Download the .ask360 file and store it in an approved location.
Understand the key controls
Structure-only memory
This mode carries folder and Learning Collection guidance without exporting complete source business files.
Complete memory
This mode can include reviewed memory files and should be used only when the content is approved for the destination and distribution.
Archive safety
Lead360 enforces archive size, expanded size, file-count, path, and checksum controls.
Confirm the result
Do not rely on a success message alone. Confirm the saved state and any live effect in the product area that owns the final record.
- Confirm the filename and export timestamp.
- Preview the destination import before approval.
- Check that credentials and source bindings require remapping.
Troubleshooting
Export is blocked by archive limits
Reduce unnecessary files or use structure-only memory. The maximum archive is 128 MB, expanded content is 256 MB, and the archive can contain up to 1,200 files.
Sensitive source content appears in preview
Cancel the export, remove or replace the source material, and repeat the review before downloading.
Frequently asked questions
Which memory export mode should I choose?
Use structure-only for a reusable blueprint. Use complete memory only when exact reviewed files are approved for the destination and distribution.
Can a downloaded kit run by itself?
No. It must be previewed and imported into a destination sub-account, then mapped, reviewed, tested, and activated.
Continue with Lead360
Use this workflow in Lead360
Put this guide into practice with a 14-day free trial of Lead360 Pro early access, or continue learning through the related collection.